Mobile-Enabled HR Processes are on the Rise
The world isn’t going mobile anymore. We’re already there. 90% of American adults currently have cell phones, not to mention tablets and other wireless devices.[i] People are conducting more of their lives on mobile devices, and employers know it. As a result, they are increasingly connecting with their workforce via mobile processes.
The adoption of mobile-enabled workforce processes grew by 30% in 2013, according to Sierra-Cedar’s 2014-2015 HR Systems Survey White Paper, 17th Annual Edition.[ii] And the numbers are rising.
Some of the fastest growing mobile-enabled HR processes include:
- Record keeping and payroll (updating personal info, viewing paychecks)
- Recruiting (job posting, scheduling interviews)
- Workforce scheduling (viewing schedules, requesting changes)
- Absence management (requesting time off)
- Performance management (reviewing appraisals)
- Time and attendance (clocking in and out, tracking hours worked)[iii]
“Mobile is particularly important for employers with distributed workforces,” observes Mike Haberman, SPHR, author of the blog HR Observations and founder/partner at Omega HR Solutions. “Employers need a way to track time at multiple sites as well as labor compliance.”
And beyond compliance, “There is a value in functionality that allows you to do more than punch in for a shift,” says Steve Boese, author of Steve Boese’s HR Technology blog, Technology Editor at LRP Publications and Host of the HR Happy Hour Show and Podcast.
He continues, “Having the ability to access training materials, schedules and PTO is important for remote workers, who don’t often have access to computers. I think we’ll see more functionality that connects these workers with information and self-service capabilities to improve productivity, client service and employee satisfaction.”
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[i] Pew Research Center, “Mobile Technology Fact Sheet,” retrieved from http://www.pewinternet.org/fact-sheets/mobile-technology-fact-sheet.