Wholesale and distribution are essential industries to many sectors in the U.S. economy, providing valuable services and meeting important client needs. The industry has the advantage of ever-increasing quantities of products and services to propel its growth and expansion. However, wholesale and distribution companies face a unique set of challenges.
HR Challenges in Wholesale and Distribution
Technical talent is becoming increasingly difficult to find and retain. Many distributors and wholesalers are now turning to technology to help them optimize every aspect of the business, including human capital management.
Failure to attract and retain new millennial talent to replace an aging workforce may be the Achilles heel of wholesale and distribution, as it could present a threat to future growth. It is essential that companies employ 21st century technology and HR strategies to find and keep the fresh talent they need.
Millennial talent is attracted by quality training and continuous development opportunities, with rewards for accomplishments in addition to seniority. Initial training and an occasional seminar is not enough to satisfy millennials who are looking for continuous growth and advancement opportunities.
The old, time-honored system of on-the-job training, moving up through the ranks from entry level positions, is no longer effective in today’s job market. However, a new, long-term HR plan for resourcing, hiring, and training new talent from scratch may come with a high price tag, and consequently, the practice of recycling existing talent has been adopted by some industry leaders. While this practice may provide short-term relief, it can have a detrimental effect on employee motivation, loyalty, and attitude, and it will have to end soon, at any rate, as more and more Baby Boomers retire.
On the positive side, the wholesale and distribution industry can still provide stable well-paying employment with growth opportunities for employees who are committed to their jobs. Although the industry is competitive, opportunity for new growth channels comes with new technology markets. To better serve these markets, distributors and wholesalers will need to stay up-to-date with new technologies and trends.
Distribution/Wholesale Workforce Management Systems
EPAY Systems offers workforce management software and human capital management solutions to ease the HR burden of distributors and wholesalers. In one seamlessly integrated technology platform, and with free customer support 24/7, we can help you manage every aspect of HR while optimizing your workforce, and cutting administrative costs.
In addition, our recruiting and applicant tracking system lets you quickly source, pre-screen, and track applicants, so you can hire the right talent faster and more efficiently. Our system integrates with job boards and leading social networks to help you attract and engage new hires. When you hire an applicant, the data converts seamlessly to a new hire record, jump-starting the process of onboarding.
Contact us today for a free demo, and find out what our distribution/wholesale human capital management systems can do for your business.