Company Overview

About EPAY

About EPAY

EPAY Systems is a growing tech company that thrives on innovation and collaboration. We provide the leading web-based time and labor management solution for employers with a distributed workforce in North America and around the world.

We entered this market in 2001, with the express mission of providing a smarter, faster, more affordable alternative to the rigid legacy programs that failed to adequately serve complex labor environments, which has always been the toughest to track and manage.

Our cloud-based workforce management system is uniquely flexible, and so is our business philosophy. Unlike less agile providers, we can quickly adapt to meet the emerging needs of our target markets.

In a nutshell, we help companies run their businesses more efficiently by reducing labor costs, increasing productivity, and minimizing compliance risk. We do this via patented technologies, cutting-edge time-tracking devices, and proprietary, value-added services.

When it makes sense to do so, we’re happy to disrupt the status quo. For example, we’ve ditched the prohibitive start-up fees charged by many conventional providers. We’ve developed technologies that accelerate our implementation process light years beyond industry standards…well, almost.

Our customers employ nearly 750,000 workers in the U.S. and beyond, and our products can be found in approximately 40,000 locations, including local Target, Walmart, Walgreens, and Home Depot stores. Our customers range from large, multinational organizations to small, local employers. What unites them is their desire for a ‘simple’ time and labor management system that meets their highly-complex needs, while delivering a significant ROI.

And deliver we do, with enthusiasm and passion. We define success not only in terms of new sales, but through our customers’ satisfaction. When originally designing our system, we structured it around the real, specific needs of those who would become our customers and users. Today, we continue to evolve our offerings in response to their insights, input, and requests. Ours is a truly collaborative process.

We are proud of our client retention rate and the fact that our very first customer remains a current customer today. Needless to say, we would love to count your company among this valued group. So, how we can help you? Let’s talk!

“We connect with our clients on a personal level. We balance technical expertise with caring. That’s our ‘secret sauce.’ That’s why we’ve enjoyed a 97% retention rate over the last several years.”

Frank Ruffolo
Chief Executive Officer
EPAY Systems