“We’re installing a new system.” Without fail, those five simple words strike terror in the hearts of even the most unflappable business managers.
Well, guess what? When that new system is EPAY’s time and labor management system, you have nothing to fear. We’ve structured installation to be fast, easy, and as unobtrusive as possible. Because the way we see it, our role is to make your life easier, not harder, right from Day 1.
It’s Quick – Because our BlueforceTM system is inherently flexible by nature, it’s easy for us to tailor it to your needs and specifications. Without getting technical, other systems require much more intensive, hands-on ‘programming’ before they’re ready for you. Not ours.
It’s Turnkey – We do pretty much everything for you. Period. We find it mindboggling that some time and attendance providers expect their clients to perform tricky, technical implementations themselves…or worse yet, hire some expensive consultant to do it. When we hand your timekeeping system over to you, it’s ready to go.
It’s Goofproof – We’ve invested a great deal of time, thought, testing, and refining into our implementation process, which has earned its name: BluespeedTM. Bluespeed is more than our best-practices methodology, it’s one of our secret weapons for ensuring happy clients.
It’s Affordable – Worried about hefty start-up fees? Don’t be. Because we have Bluespeed down to a science, our implementation fees are minimal. Especially compared to what you’ll pay elsewhere.
“We were able to outsource the process and automate our whole business in a few months…very impressed.”
Chief Technology Officer
Bluespeed Gets You Up and Running Fast
Bluespeed simplifies the installation of your new time and labor management system. Our structured, six-phase implementation plan keeps everything on track, and you always know what’s coming next…no unwelcome surprises.
Phase 1: Discovery Gathering – Our project team will meet with you to learn exactly what you want and need from your BlueforceTM time and attendance system. We’ll gather most of your information in a single form.
We’ll take requirements gathering down to the site level, since every worksite has its own needs. We’ll also work with you to determine which time clocks and time-tracking devices will best suit each facet of your workforce.
Phase 2: Planning - Once we understand your organization and needs, we’ll plan how to adapt Blueforce to mirror it. Your assigned project manager will build the schedule around your priorities.
Phase 3: Building - After the plan is finalized, our operations team will begin the actual work of configuring your time sheet engine; i.e., defining your pay groups, identifying your sites, and generally setting up a framework that parallels your business. They’ll integrate Blueforce with your payroll system and other software, so information flows freely, but securely, between them.
Phase 4: Quality Assurance – We’ll conduct extensive QA testing before your system ‘goes live.’ For one or two pay periods, we do parallel test runs that allow us to troubleshoot any potential problems. Again…no surprises!
Phase 5: Deployment – Once your time clocks and other time-tracking devices are in place, we’ll ‘flip the switch’ and–voilà–you’ll have a state-of-the-art time and attendance system. We’ll then begin our pre-scheduled training program, which is taught by certified trainers.
Because Blueforce is so user-friendly, training is straightforward. We offer in-person training sessions, interactive webinars, and a mix of both. We’ll train both your corporate administrators and individual site managers, who will learn how to adapt the company-wide setup to suit their specific requirements.
Phase 6: Support Transition – You’ll be assigned a designated customer service representative, who knows your account and is there to serve you. In addition, live 24/7/365 support is always a phone call or mouse click away. At this point, your deployment team will review the implementation, determine next steps, and keep you advised via weekly reports, so you can be confident that your system is up to speed.